Returns & Refunds

Customer Care

Refunds, Returns & Subscription Policy

Refund Requests

To request a refund, email [email protected] with your order details. We will review the request and let you know whether it has been approved. Approved refunds are issued to the original payment method; banks and card providers may take additional time to post the funds.

Damages & Order Issues

Please inspect your order when it arrives. If an item is damaged, defective or incorrect, contact us promptly and include clear photos so we can evaluate the issue and make it right.

Exchanges

We do not offer direct exchanges. Contact us so we can review the best available resolution for your order.

Subscriptions

Where subscriptions are offered, sale or limited-edition products may be excluded and subscription purchases may not be combinable with other discounts or offers. To request a subscription change or cancellation, email [email protected].